5920 Jonestown Road
Harrisburg, PA 17112
A United Methodist Community
Where Faith Meets Life
Being a greeter or an usher is much more than just handing out bulletins and taking the offering.
Every worship service is intended to be a transforming experience for those who seek or know God.
Greeters and ushers are the first point of contact for our members and guests. As such, they are
the immediate emissaries of God, welcoming them and caring for their needs, and can have a
huge impact on the worshiper’s experience of God.
Greeters and ushers serve many needs in Charlton worship services. Collectively they are called
“The Hospitality Team.” Because of the need to prepare, communicate and make last minute
adjustments, all hospitality team members should arrive 30 minutes prior to the service.
A special leader bulletin is prepared each week and is available at the back of the tech corral. This leader bulletin has information not included in the normal bulletin, including instructions and reminders for all of our volunteers, including the ushers. Be sure to pick up a leader bulletin prior to the service and to look for any instructions which are printed in red.
Prior to the Service
Two ushers serve as door greeters in the lobby. Their primary responsibility is to make everyone feel welcome. Because some people arrive late, please stay at your post a few moments after the service starts.
One or two ushers greet the worshipers as they arrive at the sanctuary.
Collecting Connection Cards
The ushers collect the connection cards on which people have placed their prayer requests. These cards are usually collected during the first hymn and should be handed to the pastor.
Collecting the Offering
The ushers are responsible for collecting the offering during the service.
Distributing Communion in the Pews
When communion is served in the pews, the ushers are to follow these guidelines:
Assisting with Communion at the Altar Rail or by Intinction
When communion is offered at the altar rail or by intinction, one or two ushers are to help guide the worshipers towards the front of the sanctuary. When it is time to receive communion, the usher(s) go to the first pew where people are sitting and direct the worshipers, row by row, to go forward. Please make the pastor aware of any worshiper who is not able to come forward to receive communion.
These guidelines and instructions for our greeters and ushers can be found on reminder cards that are available on the credenza at the rear of the sanctuary and also at the Welcome Desk in the lobby.